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Let's talk about Ninth Agentic.
Tell us what you need. You will get a clear recommendation, a written scope and a timeline before any work begins.
N.03 Division
Ninth Agentic
LiveDigital employees for the busy work.
Ninth Agentic designs, builds and runs AI agents that take on repetitive work: answering customer questions, sorting email, preparing documents and keeping records current. They plug into your existing tools, follow your rules and hand over to a person whenever a human should decide.
A person stays in the loop
Agents act only within the limits you set. Anything sensitive, unusual or high-stakes is handed to a member of your team.
§ 01Capabilities
What Agentic delivers.
AI agents that answer, sort, draft and follow up, connected to the tools you already use and supervised by your team.
- 01
Customer service agents
Answer common questions on your website, WhatsApp or email at any hour, and escalate the rest.
- 02
Inbox and admin automation
Sort, summarise and route email, schedule meetings and keep records up to date.
- 03
Document processing
Read invoices, forms and contracts, extract the details and file them where they belong.
- 04
Sales follow-up
Qualify enquiries, draft follow-ups and keep your CRM current without manual entry.
- 05
Workflow automation
Connect the systems you already use so work moves between them without copy and paste.
- 06
Supervision and reporting
Every action is logged, and dashboards show what agents did and where they asked for help.
§ 02How it works
A clear path from first call to running system.
No surprises: you see the plan, the scope and the progress at every step.
- Step 01
Map
Find the repetitive work that is worth automating, and what it costs today.
- Step 02
Design
Define each agent’s tasks, tools, limits and escalation rules.
- Step 03
Deploy
Connect to your systems and test against real cases before go-live.
- Step 04
Supervise
Monitor, measure and improve, with your team in control.
§ 03Built for
Who it is for.
- Small teams buried in admin
- Corporate operations and finance teams
- Contact centres and service desks
- Public-sector front offices
Typical stack
- Large language models
- Retrieval (RAG)
- Calendars
- CRMs
- Webhooks
The tools we commonly use. We choose per project, and never lock you in.
§ 04Questions
Good questions.
Will an AI agent replace my staff?
Agents are best at repetitive, rules-based work. Most teams use them to free people for the work that needs judgment and relationships.
How is our data handled?
Each agent gets the least access it needs, every action is logged, and we agree with you where data is processed and stored. We design for POPIA compliance from the start.
What happens when an agent is unsure?
It asks. Escalation rules are part of every design, so uncertain or sensitive cases go to a person with the context already gathered.
§ 05Across the ecosystem
Stronger together.
Ninth Agentic most often works alongside these divisions. They share one standard and one team, so projects move between them without hand-offs to strangers.